At Tokyo Prodigy, we aim to provide you with the best products and service possible. Please read our Return & Exchange Policy carefully before making a purchase.

For the time being, as we are fairly new, we regret to inform you that we do not support returns or exchanges for items ordered in the wrong size, color, or due to a change of mind. However, in the case of a damaged product or a manufacturing error, we can look into offering a free replacement or a refund if you contact us within 30 days of product delivery.

Reasons for Returns

We do not accept returns or exchanges for the following reasons:

• Wrong size
• Wrong color
• Change of mind

However, we do accept returns or exchanges for the following reasons:

• Damaged product
• Manufacturing error

Submit a Return Request

If you believe your product qualifies for a replacement or refund based on the terms outlined above, please get in touch with our team:

• Through our Contact Page
• Email us at support@tokyoprodigy.com

Please provide a clear photo showing the issue. If there’s an issue affecting multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.

For more info on returns and other policies, please visit our FAQs.